FAQs

What is an ebook?

What is a watermark?

How do I buy an ebook?

How do I download an ebook?

How do I choose the right file format for my device?

What are the file restrictions?

How long will my file be available?

How long does the regeneration process take?

Can I buy a printed guidebook?

Can I buy a gift certificate for an ebook?

Can I share my ebook files?

I am having issues with my download – what shall I do?

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What’s the difference between my ‘username’ and my ‘name’?

How do I change my display name?

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I forgot my password!

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What is ‘Rough Stuff’?

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Fancy exchanging links?

What are you doing with my data?